We sat in Houston after leaving Alexandria late and missing our connection to Newark. SO -- they sent us through Heathrow after deleting our reservation and booking us two to a seat. At first, I let the other folks handle the issue. After watching the singularly unhelpful folks at Continental's customer service area basically telling us that they couldn't do anything regarding a problem THEY caused, I decided to intervene a bit. I was VERY nice while demanding the name of the supervisor of the gate agent. She looked around a bit like someone who was fearful of losing her job and then divulged his name. I asked her to figure out a way for all FIVE of us to get on the plane and stood approximately twenty feet away from her, catching her eye every minute -- all the while calling poor Dan and demanding that he find me the registered agent for service of process for Continental. We all got on the plane, after "Noreen" got tired of seeing me stare at her, probably. At any rate, the plane was JAMMED and seating not so great.
But, we got to Heathrow and the first guy we come to was FABULOUS. He was an official but was funny and nice. Their equivalent of a TSA agent instructed us to take off our coats by doing a dramatic and totally comedic striptease -- something you would never get in the U.S. but should. Everybody chuckled and it made the "security process" that much easier.
Scandinavian Air officials were, likewise, very helpful and we spent a few pleasant hours at Heathrow. We were then flown via SAS to Stockholm, which was also pleasant. We finally got to Kiruna late last night and were then driven to Bjorkliden which is a ski resort. SO much wonderful snow. I can't wait to explore.
I miss my family and friends. I spent most of the day yesterday thinking, "I wish Dan could see this." or "I wish Melina could see that." I wish ALL of you could see this place. Beautiful.
Ok now then, lets try this again now that I'm signed up and an official BLOGGER. YEA!!!!! It sounds like you had a wild trip out of Houston. It pays to be assertive in a nice way. Glad you didn't go into Mouse Mode! I know you miss the fam and I'm sure the fam misses you. Take lots of photos and do your blog daily so we can all share in your experience. Looks great already. I'll be following you and look forward to hearing about your travels. I spoke with Dan yesterday and he sounds good and says Melina is fine BUT he is carrying 3 phones....bless his heart!!! Hope they all have a different ring tone. hehehe. Have a great time and go get em. Blessings my friend!
ReplyDeleteMarcia